Thursday, October 29, 2009

ChaCha Sucks

I won't spend any time complaining about them, or saying how frustrating they are, but here's a conversation I had with them (for those who don't know, ChaCha is a phone service that will basically answer any question you ask, whether it be by leaving a message or texting, and they'll text back an answer). The following transcript completely unedited (and by completely, I mean down to the punctuation and capitalization of the letter "i"), except for the advertisements, which are clearly indicated.




M- How well did the book Six Pixels of Separation by Mitch Joel do on the market? Was it successful? :Nemo:


C- Aarrrgh! Ur temporarily out of Qs. Txt WHYME to know why. Or u can use ThmbSavrs: txt MENU or FUNMENU. Or Send ur Qs to LuLu 2 C if she knows: txt HOWLULU


M- Whyme :Nemo:


C- 1/2 We're not singling you out! It's just that while we are growing so explosively, we have some limits on Qs. Still, there are lots of ways to get ur answers.
C- 2/2 If out of Qs, u can always: Call ChaCha at 18002242242; Send Qs to LuLu: text HOWLULU; Use ThmbSavrs like 411: txt MENU to see all the ThmbSavr options!


M- This is the first question ive asked for months. How the hell am i out? :Nemo:


C- You are not out. Just ask your question and I will get you an answer. ChaCha on! *[ADVERT]


M- I did ask a question. I got a text that said i was out. Now im very confused and slightly agitated. :Nemo:


C- 1/2 There are limits to the amount of texts you can send ChaCha. You always have unlimited questions if you call 1-800-2ChaCha. *[ADVERT]
C- 2/2 Thanks for using ChaCha!


M- I only sent one text! I havent used chacha in over a month. I sent ONE text and it said i was out :Nemo:


C- 1/3 ChaCha questions limits are some times messed up. I'm answering your question right not, you must have some left. You can *[ADVERT]
C- 3/3 ChaCha again!
C- ChaCha got your answer and is working on the answer! *[ADVERT]
C- 2/3 call 1-800-2ChaCha for unlimited questions. You record your question and have the answer texted back to you. Thank you and


M- How well did the book Six Pixels of Separation by Mitch Joel do on the market? Was it successful? :Nemo:


C- Aarrrgh! Ur temporarily out of Qs. Txt WHYME to know why. Or u can use ThmbSavrs: txt MENU or FUNMENU. Or Send ur Qs to LuLu 2 C if she knows: txt HOWLULU


M- Very well. Goodnight. Ill try Google instead from now on. :Nemo:


C- Aarrrgh! Ur temporarily out of Qs. Txt WHYME to know why. Or u can use ThmbSavrs: txt MENU or FUNMENU. Or Send ur Qs to LuLu 2 C if she knows: txt HOWLULU




So, it's pretty obvious that they don't know what they're doing (they even messed the order up of one of them). They've always been pretty good as a quick, on-the-go dictionary, but I think even that is more trouble than it's worth.

3 comments:

  1. I think I can pretty well prove that ChaCha sucks too. Bad experiences on my end as well.

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  2. those are just quick links Guides use when they don't want to search the question.ChaCha seriously does suck!

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  3. They actually didn't previously suck at all. Back then, whatever question I had was answered the correct way. Now, even the simplest questions go unanswered. It's annoying.

    ReplyDelete